Frequently Asked Questions

Everything you need to know about your Kasper shopping experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since our fashion fits vary by style, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your order sooner.

Do you ship internationally?

Yes, Kasper ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my Kasper garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our structured pieces are dry clean only, while our basics are machine washable.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.